R. Gaines Baty is the bestselling author of Champion of the Barrio, a book about the legendary Texas football coach, Buryl Baty. Gaines decided to write a book about his father to honor the coach’s legacy. In doing so, he learned much about the father who died tragically when Gaines was only four. He also learned the leadership lessons his father imparted to his teams of hispanic kids, who he championed and guided. Gaines interviewed over a hundred people who knew Buryl and who testified to the lasting impact he had on their lives. Gaines, who runs a recruiting firm is not a professional writer. Despite this, he wrote a book that remains among the top ten percent on Amazon’s list and is considered by several critics as among the best books on leadership written in recent years. In the interview Gaines relates how he came to write the book, the struggle to get it published and the leadership lessons he learned in this endeavor. If you are looking for a readable, inspiring book on leadership, please obtain a copy of Champion of the Barrio.
LearnChair Radio host, Bob Dragone interviews Caroline Avinger, the president of Protocol LLC. Caroline is an expert in teaching good etiquette and protocol. She explains why these are necessary skills for a leader to develop, since image and style have such an important impact on how a leader is perceived. Many people can benefit from perfecting their manners, since being a leader depends so heavily on developing a positive image. She also explains how developing good protocol skills affects a company’s bottom line and can increase profitability. Caroline explains her methodology and how her courses are structured to develop the necessary skills. With a few stories she relates that although many people balk at first when asked to address their manners, she finds them always appreciative they have had the chance to benefit from her skills. Caroline explains her approach for helping business people adapt to foreign cultures should assignments take them overseas. She stresses an open mind and a willingness to learn. These also form the basis for her views on what it takes to be a good leader. Do you think you can benefit from adding a little polish to your etiquette and protocol habits? Listen to Caroline to find out how it can be done.
Does your brain work for you or against you in making sound leadership decisions? LearnChair Radio host Bob Dragone examines this issue with Joe Santana. This is our second interview with Joe, who is a leading expert, teacher and consultant on bias and diversity in the workplace. Joe’s current emphasis is on unconscious bias and how the brain works. His focus is on how we make judgments and how the rules we live by affect our management decisions. Joe asks how do people make good decisions when 95% of the time decisions are driven by processes we are unaware of? Being unaware of brain functions can cost a company millions of dollars in lost opportunity costs. Joe gives examples involving a penchant to hire fast and fire slow, continuing to stick to methods that fail time and again and failing to recognize changes in the business environment. Joe poses seven tips on how to better use our brains to make good management decisions. Among these are raising our awareness of how we make decisions, separating fact from opinion and challenging our beliefs. When asked what characteristics make for a good leader, instead of listing terms Joe explains processes that good leaders use to make sound judgments. Among these are freeing subordinates to examine all aspects of a goal rather than limiting the space they will work in. The is a fascinating mini seminar on a unique aspect of leadership development - managing our brains.